DELIVERY & PROXY

COVID19 update

Dear Customer,

Unfortunately, during this corona period, we can no longer guarantee our usual delivery times. Sometimes there are delays due to the exceptionally high volumes of delivery services. Nevertheless, we continue to do everything we can to deliver your ordered beers as quickly as possible.

We, as well as our delivery partner DPD, take extra measures to ensure the health of our employees, customers and partners as well as possible.

For specific health questions, we refer to the special information site about the corona virus website of the Belgian government. If you have any questions, please call 0800 14689 or email info-coronavirus [at] health [dot] fgov [dot] be.

Shipping information

The House of Gueuze ships to to following countries only: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

PACKAGING
Shipping beer needs extra attention because of the fragility of the bottles. We take care that the bottles are shipped in professional, strong double-walled cardboard boxes. Inside cardboard dividers preserve your bottles from breakage or damage. Therefore, each box can contain maximum 24 bottles (see examples in the tabel below). If you have ordered more bottles without having reached the 30kg weight limit, an additional shipping fee in accordance with the country of destination will be charged separately.

HOW TO OPTIMISE YOUR SHIPPING COST ?
Delivery is based on units of maximum 30 kg per box or max. 24 bottles per box.

Below you find some examples to maximise the shipping cost of our largest shippings boxes:

17 x bottles of 75cl <30 kg
16 x bottles of 75cl + 3 x bottles of 37.5cl <30 kg
15 x bottles of 75cl + 5 x bottles of 37.5cl <30 kg
14 x bottles of 75cl + 7 x bottles of 37.5cl <30 kg
13 x bottles of 75cl + 8 x bottles of 37.5cl <30 kg
12 x bottles of 75cl + 9 x bottles of 37.5cl <30 kg
11 x bottles of 75cl + 11 x bottles of 37.5cl <30 kg
10 x bottles of 75cl + 13 x bottles of 37.5cl <30 kg
9 x bottles of 75cl + 15 x bottles of 37.5cl <30 kg
8 x bottles of 75cl + 16 x bottles of 37.5cl <30 kg
7 x bottles of 75cl + 17 x bottles of 37.5cl <30 kg
6 x bottles of 75cl + 18 x bottles of 37.5cl <30 kg
5 x bottles of 75cl + 19 x bottles of 37.5cl <30 kg
4 x bottles of 75cl + 20 x bottles of 37.5cl <30 kg
3 x bottles of 75cl + 21 x bottles of 37.5cl <30 kg
or 24 x bottles of 37.5cl < 30 kg

Max. 24 bottles per box (see examples in the table above).
If you have ordered more bottles without having reached the 30kg weight limit, an additional shipping fee in accordance with the country of destination will be charged separately.
For example: 26 bottles of 37.5cl to Sweden = 2 x 29.50 EUR

SHIPPING PRICES (in euros)

Weight	Belgium & the Netherlands	France, Germany, Luxemburg and United Kingdom	Denmark, Ireland, Italy, Austria, Poland and Spain.	Other EU-countries**
1 - 30 kg	18.00 or FREE*	20.00	24.50	29.50
30.1 -60 kg	18.00 or FREE*	40.00	49.00	59.00
60.1 - 90 kg	18.00 or FREE*	60.00	73.50	88.50
90.1 - 120 kg	18.00 or FREE*	80.00	98.00	118.00

* Orders with a value of more than 200 EUR: FREE DELIVERY.
** Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Portugal, Romania, Slovakia, Slovenia, Czech Republic, Sweden.
The abovementioned shipment prices are fuel surcharge and VAT included.

Cantillon & 3 Fonteinen Proxy & Packaging Service (available from 30th October 2020)

Het Huis van de Geuze is offering a Proxy & Packaging (ProxyPack) Service through its partner NO PARKING (info [at] no-parking [dot] be).

The ProxyPack fee for 6 x 75cl bottles or 12 x 37.5cl bottles amounts to 29,50 EUR and must be paid to NO PARKING (IBAN BE88 0016 7144 9941 - BIC GEBABEBB). The cost covers the pick up, packaging and administration costs. The shipping fee remains to be paid separately to Het Huis van de Geuze.

IMPORTANT: Purchasing the ProxyPack Service does not guarantee that you will be able to buy limited edition packs at either Cantillon or 3 Fonteinen. The ProxyPack fee is a packaging and pickup fee only. The customer who wants to make use of ProxyPack remains fully responsible for providing all necessary documents to NO PARKING in one single e-mail. Please do not pay for the ProxyPack Service UNTIL we have confirmed that the pickup has been done and that your beers are in our warehouse.

Customers making use of the ProxyPack Service can combine their purchase at 3 Fonteinen or Cantillon with beers ordered at Het Huis van de Geuze in order to save on shipping costs.

No Parking will do 2 pick-ups at Cantillon and 3 Fonteinen per month.

Personal Warehouse Space Service (available from 30th October 2020)

We are offering a Personal Warehouse Space Service (PWSS) for private customers who would like to merge several small orders in order to save on shipping costs.
Customers opting for the PWSS service need to contact our service partner NO PARKING (info [at] no-parking [dot] be)

As soon as
- your orders have reached the 30 kg weight limit or the 24 bottle limit per box,
- or you ask us to ship the bottles to you, Het Huis van de Geuze will contact you regarding the payment of the shipping fee.

The PWSS fee amounts to 25,00 EUR per 3 months. To be paid to NO PARKING (IBAN BE88 0016 7144 9941 - BIC GEBABEBB). The cost covers the storage and administration. The shipping fee remains to be paid separately to Het Huis van de Geuze.

Dear customers living in England, Northern Ireland, Scotland and Wales,

The United Kingdom has left the European Union on 31st January 2020. Until 31st December 2020, there isn't changing anything.

However, from 1st January 2021 onwards, new customs rules will be applied on the import of alcoholic beverages such as beer in the United Kingdom. At this time it is uncertain what the limitations and admininstrative burden will be after this date.

Therefore, we advise you to place your orders in the following days and weeks, to make sure that all parcels get through customs and to their destination before the actual Brexit.

We apologise for the inconveniences this might cause to our UK customers.